Privacy Policy

At Matheson, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase at matheson.shop.

Information We Collect

When you browse our site or place an order, we may collect the following types of information:

  • Personal Information – Name, email address, billing and shipping address, and payment details.
  • Order Information – Details about the products you purchase and your order history.
  • Device Information – Data such as your IP address, browser type, time zone, and cookies installed on your device.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Communicate with you about your orders, products, and promotions
  • Prevent fraud and ensure the security of our site
  • Analyze trends and improve your shopping experience

Sharing Your Information

We do not sell your personal information. We only share data with trusted third-party partners that help us operate our store and deliver services, such as:

  • Payment processors (e.g., Shopify Payments, Google ShopPay)
  • Shipping and fulfillment providers (e.g., UPS)
  • Email marketing and customer service platforms (e.g., Klaviyo)

These service providers receive only the data needed to perform their specific functions and are contractually obligated to keep your information secure and confidential.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enable core site functionality (e.g., shopping cart)
  • Understand how visitors use our site
  • Deliver a personalized shopping experience
  • Improve website performance

You can manage or disable cookies through your browser settings at any time.

Your Rights

If you are a resident of certain regions (such as the European Union or California), you may have rights regarding your personal information, including:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your personal information
  • The right to object to or restrict certain types of processing
  • The right to withdraw consent where applicable
  • The right to request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@matheson.shop.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal obligations, and customer service. You may request deletion of your personal information at any time unless we are required to retain it for legal or regulatory reasons.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@matheson.shop